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Office Environment 10 mental health clinicians. I office manager..
Previous Therapist Helper. Switched because it was terrible and had all kinds of problems. The staff of Therapist Helper combined the practice’s databases and lost data. The office used other products in addition to Therapist Helper but couldn’t wait to give them up.
General. Everyone uses TheraManager as appropriate for billing, patient management, scheduling and medical records. Use all facets and options of the program.
Key Solution to Clinical care. Always available medical records.
Key Solution to Office Management. Easy to move through the program to manage all aspects of the client/patient relationship; eliminated steps to enter and post payments; don’t have to re-enter data in various program segments.
Notable features
Imported data from Therapist Helper for a fast startup.
TheraManager staff openly answer questions about implementation and provided helpful support to our information technology person for smooth operation.
Responsiveness and personal attention from staff. Any new feature that the office needs or a new idea is effectively implemented into the program with a single phone call and delivered for beta-testing within days.
Couldn’t be happier. Meets all their needs. Really good product. Never had a problem that wasn’t fixed immediately.
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